Friday, June 14, 2013

MacBook Air (13-inch, Mid 2013): Keyboard and Trackpad may stop functioning during Windows 8 install

Symptoms

The keyboard and trackpad on MacBook Air (13-inch, Mid 2013) computers may stop functioning at the Personalize step when installing Windows 8. This occurs if you are using a USB 3.0 flash drive to install Windows 8 or the Apple Support Software (Drivers).

Resolution

Use a USB 2.0 Flash Drive instead to work around this issue.

This document will be updated as more information becomes available.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple?s recommendation or endorsement. Please contact the vendor for additional information.

Source: http://support.apple.com/kb/TS4589

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